Privacy Policy

1. Who we are

This Privacy Policy applies to Zentime Digest, operated by LINK CONSTRUCTION AND CLEANING SERVICES LIMITED, registered in England and Wales under Companies House number 10815542. Our registered address is 0-2-40 The Grainger Suite, Dobson House, Regent Farm Road, Newcastle Upon Tyne, NE3 3PF.

We are the data controller for personal data collected through this website. For privacy enquiries, contact us at: [email protected].

The supervisory authority for data protection in the UK is the Information Commissioner's Office (ICO), reachable at ico.org.uk.

2. What personal data we collect and why

We collect the minimum personal data necessary to operate this editorial platform. We do not sell personal data to third parties. The categories of data we collect are:

• Contact form data: When you submit our contact form, we collect your name, email address, and message content. This data is used solely to respond to your enquiry. Legal basis: legitimate interests (responding to correspondence).
• Analytics data: If you accept analytics cookies, we collect anonymised data about how pages are accessed, which pages are most read, and general traffic patterns. We do not collect individually identifiable browsing data. Legal basis: consent.
• Technical data: Our web hosting infrastructure may process standard server logs (IP addresses, browser type, access timestamps) as part of normal secure hosting operations. This data is not used for marketing and is not retained beyond standard server log periods. Legal basis: legitimate interests (security and site operation).

3. What we do not collect

Zentime Digest does not collect: payment card data (we have no consumer payment system), health data in identifiable form, data from children, sensitive personal data categories as defined under UK GDPR Article 9, or data from user-generated content (we do not accept user submissions).

4. Cookies

We use cookies for two purposes: essential site operation and, with your consent, analytics. A full description of cookies used and how to manage them is in our Cookie Policy. You can change your consent preferences at any time by clearing your browser cookies and revisiting the site.

5. Third-party services

If analytics cookies are accepted, your anonymised browsing data may be processed by a third-party analytics service. We do not use advertising networks, remarketing pixels, or social media tracking tools on this site. Images hosted on third-party CDNs (Pexels, Pixabay, Unsplash) may result in your IP address being technically visible to those services when images load.

6. How long we keep your data

• Contact form data: We retain correspondence for up to 24 months to allow us to respond to follow-up enquiries.
• Analytics data: Retained in aggregated, anonymised form. No retention limit applies to aggregated data.
• Server logs: Typically retained for up to 30 days in line with standard hosting practice.

7. Your rights under UK GDPR

You have the following rights regarding your personal data:

• Right to access: Request a copy of personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data, where no legitimate ground for retention applies.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Where processing is based on consent or contract, request transfer of your data in a machine-readable format.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the ICO.

8. Data security

We implement reasonable technical and organisational security measures to protect personal data against unauthorised access, loss, or disclosure. This includes HTTPS encryption for all data in transit. No system is fully secure, and we cannot guarantee absolute security.

9. International transfers

We endeavour to use service providers operating within the UK or European Economic Area. Where data is transferred outside these areas, we apply appropriate safeguards in accordance with UK GDPR Chapter V, including standard contractual clauses where applicable.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of the site following a material change constitutes acknowledgement of the updated policy.

11. Contact and complaints

For any privacy-related questions or requests: [email protected]. If you are dissatisfied with our response, you have the right to lodge a complaint with the ICO at ico.org.uk/make-a-complaint.